Our top priority is understanding our clients, their intentions and underlying motives for their actions. We aim at creating the necessary “chemistry” between us, so you can be sure to have the best possible and most competent partner in APEDOS training at your side to reach your businesses targets.

We will ask questions, listen to you very carefully to capture your thoughts, ideas and driving forces – in a next step fitting them in the framework our expertise and experience as developed.

For us, this is the way to create the necessary mutual understanding, enabling you to accept us as your professional “sparring partner” in conceptualizing and implementing your projects. We are aware that not every partner or consultant matches every client, his or her needs and expectations. In our understanding of openness and trust, it is essential to clarify in how far we can reciprocate each other’s exigencies and agree on a common framework.

Working closely together on defining our mandate for the project gives us the necessary groundbreaking information on the general situation of your business needed for customizing our offer. The precise analysis of the situation and detailed definition of your core targets based on the initial situation in your business constitutes the framework for our conceptual design, be it for a strategy on human resource development or organizational reform.

Confidence is a two‐way street: we need to feel secure that we have all the necessary pre‐requisites to offer you the best possible training ‐ you in turn must feel confident you will receive it.

Framing the mandate:

• Nominal‐actual comparison
• Objectives of conceptual design and training
• Definition of target groups
• Definition of specifications
• Selection of qualification measures
• Conditions for implementation

Based on the defined objectives, considering the situation on the ground, an APEDOS project team will develop a conceptual design for your project within the mandated framework. We keep in mind your internal procedures and interfaces between various departments, such as HR and organizational development as well as the practical professional requirements of training different target groups.

Our conceptual design offers you a complete outline for the project implementation: starting with a detailed training design for every single qualification measure, aligned with the objectives of the overall concept, an overview of the necessary investments as well as a precise schedule for implementing the individual measures. You will get to know the trainers and their specific competencies to make the most out of your training measures.

Development of a customized conceptual design:

• Definition of necessary/desired qualification measures
• Specified planning of the qualification measures considering all prerequisites of the mandate
• Generation of customized proposal

After the presentation of the conceptual design, you determine the key activities and segments for adapting or fine‐tuning the concept before we co‐determine the steps to implementation. You decide on the measures for project controlling, define the road map for steering the overall concept. In close cooperation, we develop meaningful indicators for measuring effectiveness of the employed measures. We support you through the cooperation with our experienced trainers and consultant who have successfully carried out a wide range of projects in human resource or organizational development throughout many fields of industry.

Detailed clearance after mandating with reference to:

• Coordination with the requirements
• Agreement on the implementation measures
• Adoption of the schedule
• Size of groups
• Timing and location of measures

Our self-image is that of coordinators of y o u r development project and as architects of a learning landscape that helps your team meet your goals. Within the conceptual design for your project, we pay attention to allocating enough time and flexibility to continuously adapt the concept to meet changing demands. Our experienced consultants, trainers and coaches carry out the individual qualification measures. Depending on the mission and objectives, we suggest the required methodological trainings, coaching and consultancy measures.

Your management and staff will receive individual support and targeted professional development according to their personal needs and the specifics of their role in the business. We respect internal structures and systems within your business and act accordingly.

Implementation phase and project coordination:

• Consideration of participant’s individual needs
• Trainers and consultants with senior methodological and didactic experience
• Support in project follow up

The extent of target achievement is measured in a continuous feedback process at all stages of the project. We support you in measuring the effectiveness of the training measures, carry out actual analysis to guarantee the quality of the implementation. Intermediate results offer an opportunity to reassess the initial results and to objectify, if necessary to adapt, the project progress.

Applying this approach can help guarantee that your project is on track at any given time and identify the necessity for eventual adjustments at an early stage.

Feedback rounds and measurement of results in the project:

• Monitoring of qualification targets during the ongoing process
• In case of necessity – modification and adaptation of content
• Active controlling of the qualification measures with the aid of specifically developed measurement instruments
• Final definition of target achievement for the project